Description
Help customers with functional operational consolidations, realignment of resources, and outsourcing of business processes and maximise agility through change management projects.
Wide experience in transformation projects principally focus in Telco sector, capable to interact with CxO level and coordinate all the Change Management activities.
Key Responsibilities and Tasks:
- Be involved in conceptualising and setting up a change management project and managing multiple work streams.
- Preliminary identify the major organisational impacts.
- Define roles and actions to be performed by the sponsors and change agents.
- Identify basic features of communication in the organization.
- Identify organisational impacts of changes (workload profiles, levels of responsibility, abnormal working conditions, etc.)
- Identify focus areas.
- Analyse changes in processes, organization and systems.
- Identify mitigation of impacts.
- End-state realisation, organisational transformation, and efficiency improvement
Core Competences:
- Communication Skills - Different Hierarchic Levels.
- Strong knowledge in Change Management tools and Methodology.
- Highly focus in Identification Change Agents.
- Identify & mitigate Impacts Risks in the process.
Preferred Skills:
- Negotiation and Argumentation Skills.
- Consultative Skills.
- Interpersonal Skills.
- Presentation Written and Verbal Skills.
- Coaching/leadership skills.
Minimum Qualification and Experience Requirements:
Leading at least 2 Change Management streams in projects (ideally in the Telco Industry) with satisfactory results.
Understanding of Business Process Management
Organizational Psychology Bachelor or similar
Understanding of Transformation in Organizations
Spanish Mandatory
Advanced English
Knowledge of Functional Trainings a must and Digital/Digitalization a plus