Complaints Specialist - CA

California  ‐ Onsite
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Description

Hi

My name is Umer and I am part of the National Talent Acquisition Team with Software Specialists INC. Software Specialists Inc. is a company, incorporated in the state of Pennsylvania in 1998, bringing extensive consulting expertise in providing IT talent.

I have included the job description below.

Title: Complaints Specialist - CA

location: Rancho Cordova, CA

Duration: 2 Months (Possibility of extension)

Pay Rate: $20.00 Per Hour

Description:

Responsibilities include and not limited to:

  • Evaluate incoming data and perform failure device analysis utilizing lab technique and test equipment to confirm complaint. Analyze data and determine appropriateness to escalate for possible CAPA.
  • Complete all needed records in a timely and accurate manner utilizing Good Documentation Practices ( GDPs).
  • Work with a variety of diverse persons within the company such as Engineers, Tech Support, R&D to resolve complaints.
  • Evaluates customer feedback and internal for possible complaint.

Experience:

  • BS degree in Engineering or Bio Sciences.
  • 1 + years of experience in a medical device or regulated industry.
  • Basic understanding of CAPA, as well as basic understanding of 21 CFR parts 803, 806, and 820, ISO 13485 and ISO 90001.

Skill Sets:

  • Clear and effective oral and written communication; strong attention to detail and follow up; strong organizational skills; proficient in MS Office, other computer programs an asset.

Physical Demands:

  • Capable of lifting 20 lbs from floor to above shoulders; ability to adhere to lab gowning policy; Able and willing to enter potential biohazard environment.

*In case you feel this position is not a fit, do let me know so that I can update you with opportunities based on your preference. I would really appreciate if you could help by referring any friends/colleagues who might be interested in the above opportunity..*

Start date
ASAP
Duration
2 months
From
Software Specialists
Published at
22.10.2016
Project ID:
1225683
Contract type
Freelance
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