Collection Specialist

Colorado  ‐ Onsite
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Description

Credit Service Company, Inc., is a third party debt collection agency locally owned and operated in Colorado Springs, CO since 1947. Our longevity is contributed to our high ethical standards and caring attitude for our employees, consumers, and clients.

We are currently seeking dedicated, detail oriented, energetic, self-motivated individuals to serve as a Collection Specialist and join our team in Colorado Springs, CO.

We are dedicated to helping resolve past due receivables within a structure of unequaled professionalism, outstanding customer service, and an atmosphere that celebrates community values. We maintain and exceed rigorous industry standards complying with all State and Federal Laws, rules and regulations. The result has been a progressive and highly effective agency whose integrity is unquestioned.

Credit Service Company believes in supporting and encouraging growth in all of its employees. As we continue to grow, we will encourage you to grow with us, professionally and personally. We have developed a Career Path Program that will increase your knowledge, skills and abilities as well as income.

Job Responsibilities:

  • Ability to communicate clearly with consumers, initiating inbound/outbound phone calls in an attempt to determine proper resolution and/or payment arrangements
  • Must be able to work independently and multi-task
  • Analyze consumer accounts in database to help resolve consumer issues
  • Performs within company guidelines and operations according to the purposes and policies
  • Maintains cooperativeness and promotes character development by displaying a caring, honest, respectful and responsible mode of behavior and attitude towards peers, clients, and consumers
  • Must be flexible in order to adapt with changing responsibilities, situations and regulations

Requirements

Education and Experience:

  • High school diploma or equivalent
  • No experience is required; however, candidates with customer service, call center and previous collections experience are encouraged to apply!

Abilities and Skills:

  • Past demonstration of reliability, dependability, and competency
  • Basic computer skills
  • Excellent written and verbal communication skills
  • Bilingual candidates a plus

Compensation/Benefits:

  • The position has great earning potential
  • Hourly rate is $13.00, plus opportunity to earn commission
  • Medical, dental and vision package
  • Employer provided Long Term Disability, Life Insurance and Accidental Death & Dismemberment (AD&D)
  • 401k Retirement Plan with Employer Match
  • Paid Holidays
  • Education Assistance
  • PTO package promoting a healthy work/life balance
  • Paid training, ongoing training and development and promotional opportunities

Various Shifts available:

    • Monday-Friday 8:00am-5:00pm or four 10 hour shifts available

      We maintain a drug-free workplace, performing preemployment and random drug screening. Preemployment screening also includes background verification.

      Credit Service Company, Inc. is an Equal Opportunity Employer.

      Start date
      n.a
      From
      Credit Service Company, Inc.
      Published at
      24.11.2016
      Project ID:
      1243895
      Contract type
      Freelance
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