URGENT - SAP Support Manager

Paris

‐ Onsite

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Keywords

SAP Support Manager

Bonjour,

Je recherche en urgence pour le compte de mon client dans le domaine logistique un Support Manager:

- Prepare a Service Catalog;

- Preparation of KPIs and SLA;

- Organize reduce the open tickets on the support side;

- Make a follow up with the customers;

- Organize a knowledge Base to prepare L1 for a better support;

French & English speaking compulsory

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