Description
Next Link Solutions are ready to hire a Support Executive for a crucial and very complex project, where all your supporting skills will be tested.
This very exciting and critical project is in a global and highly sought after company in semiconductor industry in the Netherlands.
Job description:
- Help Desk Support:
- Call intake, registration & prioritization primarily)
- Call resolution and closure (if in own span of control)
- Call dispatch to other services/helpdesks
- Monitor status of the open calls
- Execute Standard Change Procedures (create, modify and remove user accounts)
- Reporting
Primary skill set:
-
2 - 3 years experience in Helpdesk role
-
Good Communication Skills
-
MS Office
- Good fluency in Dutch and English
This is a wonderful opportunity to work in a beautiful region of Netherlands and immense yourself with plenty of fresh air.
Call Greg for a confidential chat or send me your most up to date CV to be considered.