Description
For a client in Brussels, we are looking for a senior SAP CRM consultant with relevant project experience of minimum 10 years in SAP CRM, and at least 4 entire CRM project life cycle. Project experience in a Utilities environment is a plus.
Technical and functional knowledge in the following SAP CRM domains are absolutely necessary:
Account and contact management
Installed base management
CRM Service Processing
Quotations and Pricing
Complaint Processing
Contract management
Integrated Scenarios
Service analytics.
The role is to start full time until . The blue prints are available and the project is now entering the build phase.
Other Requirements:
SAP CRM customizing skills
Basic SAP-PI knowledge is highly recommended
Good technical documentation skills
Ideally bilingual (Flemish/French) - with English for documentation
Ideally a Belgian resident
Good communication skills
Not a pure IT approach but also profound knowledge of CRM business processes
Able to lead and pilot the project from IT side.