Description
Description:
- The Ops Specialist - Mutual Funds Settlements is responsible for performing high level specialized operational securities processing activities in support of the firm's business lines. As a subject matter specialist, s/he deals with activities including trade confirmation and settlement, research and posting of cash received, instructing outgoing wire payments for subscription order, review and correction of breaks as well as handling client inquiries. Specialists support activities in different markets (domestic, offshore, alternative) as well as positions/trading activity executed though a third party vendor, intermediary or service provider. Overtime is required both for daily/holiday coverage. Weekend hours are a possibility as well.
Responsibilities:
- Resolve problems, research breaks and identify incoming funds.Interact with other departments/external TAs or Administrators on resolution of issues.
- Follow up on open inquiries.Communicate professionally and constructively to effectively resolve issues in order to minimize risk and exposure. Intraday and end of day reconciliation of daily work. Follow up with TA/Administrator on open trades for contract note details.
- Track outstanding receivables/open issues and follow up for receipt.Maintain accurate documentation and communicate related details to clientsPost related transactions timely and accurately Provide superior client service.
- Ensure timely response to internal and external requests.Build and maintain relationships at all levels both within and outside the organization.Communicate as part of a team. Ensure all deadlines and requirements are being met. Challenge all processes, procedures and practices.
- Help to enhance the productivity of the unit.Identify and document errors in an effort to reduce exposuregain efficiencies to improve individual productivity.
Qualification:
- BS/BA degree or equivalent work experience. 2 to 3 years of industry experience.
- Ability to communicate professionally with others. An aptitude for analytical thinking. Self Starter, proactive, and objective oriented.
- Research, analysis and problem resolution skills. Ability to communicate professionally with all levels through effective verbal and written skills. Organizational skills and detail-oriented.
- Ability to multi-task. Ability to work in a team environment. Proactive self starter who is detailed and goal oriented.
- Ability to meet deadlines and work under pressure.