Description
Operations Administrator
£9.10 per hour
Peterborough
6 months
My leading Credit Card provider is looking for an Operations Administrator to join them on a 6 month contract, to provide support to their business and their corporate clients through verbal and non-verbal response. Along with this, the role will focus on, the handling of queries and general assistance to their client's sales networks and the wider business operation.
Role Requirements:
*Handling of inbound calls from all selling agents, corporate head offices and some corporate consumers and airlines.
*To action and respond to non-voice queries, balance enquiries, transactional queries, and general assistance
*Investigate failed transactions and anomalies raised from finance.
*Process and log balance transfers and charity donation requests.
*A minimum of 2 years working in operational teams and call handling is desirable
If you feel you meet these requirements please apply for immediate consideration.