Description
We are looking for an
Employee in a Delivery Environment Management (DEM) team (m/f)
Reference: -en
Start: asap
Duration: 12 MM++
Place: in the Zurich region
Branch: Privatbankiers
Your tasks:
- Perform daily service operation checks for the end of day processes, system and applications checks and communicate the status on the DEM Sharepoint
- Coordinate (and run) all job actions on the system test environment
- Provide regular & timely updates on system test and education environment issues
- Publish information about current and upcoming test or training limitations on the DEM SharePoint portal
- Perform various operations tasks for the system test and education environment
- Coordinate the resolution of environment issues
- Manage test environment reservations and capacity
- Plan and coordinate data refresh or restoring of data
- Coordinate the maintenance tests for the test and education environments
- Support the projects in test data management and test case execution planning & configuration
- Coordinate access and profiles for all users on the system test and education environments
- Coordinate with other IT services to setup and run international test activities
Your qualifications
- Deep and broad knowledge regarding operations of heterogeneous IT environments (zOS, UNIX, Windows, UC4)
- Profound experience in relevant test environment coordination
- Structured and accurate task handling approach
- Analytical and conceptual skills
- Process oriented mind-set
- Understanding of financial services (banking)
- German and English skills
Skills:
- Helpdesk/support
Keywords: Helpdesk Support