Support Engineer - Amsterdam - Trading Firm

North Holland  ‐ Onsite
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Description

My client are a highly successful prop trading firm based in Amsterdam & looking for an experienced Level 3 Support Engineer with outstanding technical, project management and communication skills with the opportunity grow into more responsibilities related to management and security

This will be a 3 month initial contract to get the ball rolling but there is also the possibility of the firm taking you on permanently as a valued member of staff.

You are responsible for the physical and virtual desktop trading environment, core infra components like email and DNS, phone/video communication systems, knowledge and ticketing systems and end user devices like tablets, mobile phones and laptops. This also includes inventory- and capacity management. Your success lies in delivering a high quality IT service optimized for user experience in a demanding environment.

On a day-to-day basis you work together with Traders, Quants, Engineers, Managers, Executive Board Members and Support staff. You'll have a high level of autonomy and responsibility to provide an IT environment with the aim to exceed your user's expectations. They are covering support levels 1-3, so this is far from a traditional helpdesk role.

Your job is not just to serve several internal key accounts. Your job is also to solve problems, spot new opportunities and drive them. You'll be hands-on involved where your technical and personal skills are an enabler helping them deliver results.

Key Requirements:

  • Minimum BS degree in Computer Engineering, Information Science or related field, or equivalent practical experience
  • Strong experience in a high quality and service oriented environment
  • Great sense for urgency and prioritization
  • Very pro-active, pragmatic and alert
  • Excellent and proven project management and planning skills
  • Excellent communication skills in English
  • Goes above and beyond - won't rest until the job is done
  • Strong sense of security and safety of data
  • Wide variety of technical skills across Windows, Mac OS and Linux
  • Strong experience with Active Directory, Microsoft Exchange, DNS, (video)call-managers and mobile devices
  • Experience with virtual machines, storage and cloud services
  • Enjoys data analytics and reporting.

At the core, they are a trading firm, however they value trading and technology equally and believe that cooperation between traders and technologists is one of many great strengths. This is also reflected in the organizational and remuneration policies. They believe in fostering a truly flat environment in which great ideas can be recognized as well as put into practice from anybody within the organization.

Start date
ASAP
Duration
3 - Perm Poten
From
Cititec Associates Limited
Published at
28.01.2017
Project ID:
1278294
Contract type
Freelance
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