Description
Position: Desktop Support
Location:Milwaukee, WI
Duration: Over 2 years
Pay Rate: $23/hr
Job Description:
- This Desktop Support position provides 2rd level technical assistance in support and preparation of desktop supported applications and hardware. This position requires extensive knowledge and experience with desktop technology including, but not limited to, Windows desktop operating systems, desktop applications, Multi-Function Devices (print/fax/copier/scanner), and wireless devices such as Android phones,Mac Book Pro, and/or iPads.
- This position receives escalated level support issues from an internal Service Desk. The incumbent shall have 3 or more years of experience in a Desktop Support position and be familiar with a variety of concepts, practices, and procedures relating to Desktop Support.
- This Desktop Support person relies on extensive experience and judgment to plan and accomplish goals. This Desktop Support person is expected to independently perform a variety of desktop related tasks and serve as a desktop expert on day-to-day end user issues. A wide degree of self-direction, prioritization, and latitude is expected.
Renugadevi Selvaraju
Technical Recruiter
Software Specialists, Inc.