IT Support- Skype for Business

IE  ‐ Onsite
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Description

IT Support- Skype for Business

We have a number of opportunities to join our clients IT Support Team based in Ireland.

The successful candidates will need to have:

  • Strong working knowledge of MS O365 Skype For Business product
  • Emphasis on end-end feature functionality & end user troubleshooting
  • Experience successfully operating in Level 1/Level 2 IT support roles
  • Experience working to target SLAs in a busy support environment
  • Knowledge of broader MS O365 product set & feature functionality &/or previous experience supporting these services a distinct advantage
  • Strong verbal & written communications
  • Experience working in a direct customer facing role
  • Professional work ethic & personable demeanour
  • Require flexibility to support core US Business work Hour

Essential Experience

  • 1-2 years' experience operating in a Level 1/Level 2 IT support role

Desirable Qualifications:

  • Third level degree/diploma in technology discipline or applicable Technology/Support certification
Start date
February 2017
Duration
6 months
From
SLR Consultants
Published at
31.01.2017
Project ID:
1279254
Contract type
Freelance
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