Support Engineer - French speaking - AIX, Oracle, Kornshell

LU  ‐ Onsite
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Description

Proteus Europe is searching for a fluent French and English Application Support Engineer for a 4 month contract role based in Luxembourg.

Our Client:-
- Present in Luxembourg for 20 years
- The second largest IT Consulting firm at country level
- A major player in the Financial and Public sectors
- Organized into 3 services lines: Infrastructure, Development and Testing
- Awarded - Best Workplace- 5 years in a row!

Your New role:-
You will provide support to applications and projects within IT Services environment and will ensure that maximum service level is provided to customers on a 24-hour basis.

Principal duties and responsibilities:
o Prepare, set-up and maintain the different environments required, according to the project phases (development, testing...) with our infrastructure provider
o Implement, integrate and support third party software as well as internally developed applications within the IT Services
o Support the production environment 24/7 and will solve business and IT incidents with innovative solutions to ensure that a maximum service level is provided to Customers on a 24-hour basis
o Analyze problems and resolve issues and will perform monitoring, tuning and optimization of performance of in-house IT applications as well as third party software whilst ensuring maximum availability and service to customers
o Ensure the integrity of the product ion environment and will implement upgrades or new products that are critical for the daily operational business
o Create and update all documents related to applications and their supporting systems.
o Perform all other duties as assigned.

Your Skills and experience:
Essential Skills:
Knowledge and Qualifications:
o Equivalent to the completion 4 years of college coursework in computer science, management information systems or a closely related field or equivalent work experience.
o Hands-on knowledge of enterprise server and desktop operating systems, applications and Scripting such as
o Red Hat Linux, AIX*, Microsoft Windows
o Oracle*, SQL
o WebSphere Application Server*
o Kornshell*, Powershell, PL/SQL, VBscript
o Microsoft Internet Information Services
(must have*)
o Preference is given to individuals with a background or certification on Oracle (including Exadata) and WebSphere Application Server
o Knowledge on Tivoli Workload Scheduler, Sharepoint is considered as an advantage
o Previous experience providing IT supporting a 24-hour operational environment preferred

Skills:
o Team player with strong interpersonal skills
o Willingness to contribute and support a Knowledge sharing culture
o Positive Attitude and Customer Focus
o Excellent Communication Skills in English and French (Verbal, Written, Interpersonal, Proactive listening)
o Innovative thinking and problem solving
o Effective time management
o Ability to conduct research into software development and delivery concepts, as well as technical application issues.
o Ability to demonstrate proficiency with applications troubleshooting principles, methodologies and incident resolution techniques.
o Willingness to work nights, weekends and holidays as require. 1 week in duty every 3 weeks.

Proteus Europe operates in partnership with our candidates by building strong and lasting
relationships at all levels.

If you apply for this role, we will:

- Contact you within one week to discuss your current situation and suitability for this role.
- Keep searching for other suitable positions should this role not be right for you.
- Keep you informed at every stage of the recruitment process.
- Actively follow up with our client on your behalf to gain useful feedback throughout the process.

If you are looking for a new role, but this role isn't quite right for you, please contact us in  confidence for a discussion about how we can help you.

Start date
ASAP
Duration
4 months
From
PROTEUS EUROPE
Published at
24.02.2017
Project ID:
1294517
Contract type
Freelance
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