Support global delivery strategy design for Enterprise IT/Cloud Managed Services.
Lead or support IT/Cloud MS delivery tools evaluation/selection/development/rollout, delivery process design & implementation, delivery platform development, and partner collaboration.
Lead or support key project delivery covering major delivery activities (ie project budgeting, Transition & Transformation, project management, governance, etc)
Support global key project pre-sales solution (ie solution design & clarification, solution delivery review, Due Diligence, etc)
Participate in global ITMS delivery capability development and provide expert inputs on industry best practice and own expertise.
To provide training to junior and regional staff to improve their competencies.
Other related ad-hoc tasks by management on demand.
10+ years direct experience in IT/Cloud Managed Services domain, SME for ITO delivery functional areas: Transition & Transformation, remote/offshore delivery, ITIL/DevOps related process/SOP, project/program management, ITSM/ITOM tools, IT security, etc.