Description
Senior Cloud Operations Consultant required to provide ongoing support and to assist in the operation and maintenance on virtualisation and cloud computing products (VMware,Xen,KVM,Openstack,Fusion Sphere etc.). You will assist to guide the global projects by providing professional Virtualised/Cloud dataenter operations support for the Back End cloud infrastructure & platform.
Responsibilities
You will also develop health checklist of virtualisation or cloud computing systems for operational and maintenance, conduct risk assessment of the existing virtualisation or cloud environment to identify the risks and issues, and provide optimised and enhanced solution recommendations and proposals.
Candidates will also assist in 1st line support projects to perform major incident troubleshooting, root cause analysis, and provide high quality solutions to technical issues; with adherence to standard operating procedures (SOP), as well as injecting methodologies in resolving incidents;
Provide support for solution design, technical review and delivery of major projects on virtualisation and cloud aspects, participate in technical transformation projects on virtualisation or cloud migration, cloud evolution and cloud tools optimisation.
Provide technical advice, optimisation options, etc. for delivery projects.
Maintain up-to-date knowledge base of virtualisation and cloud operation cases and best practices, guide the 1st line support projects to build up the skills accordingly.
Skill Profile
Candidates should have more than 5 years' experience in IT industry, Experience in system operation and maintenance, experience in operation and management of complex large IT systems; familiar with script development language (including not limited to Shell, Perl, etc.); or familiar with Java programming.
Proficient in VMware vSphere, vCenter management suite, Site Recovery Manager, vCloud Suite and other products
Familiar with X86 architecture mainstream manufacturers, including but not limited to HP, IBM, DELL
Familiar with the cloud and virtualisation technology architecture, OpenStack, Hadoop, Docker, KVM, XEN, VMware. Be familiar with main stream cloud platform(Ali, Azure, AWS) architecture and technical feature, deeply understanding IaaS/PaaS/SaaS platform architecture
Understanding IT security specification compliance requirements, such as ISO27001, PCI, SOX, etc.
Be familiar with ITIL each process module, experienced in ITSM operation and maintenance tools selection,design,deployment
Please Note - Due to the nature of the project support, candidates must be prepared to travel across various customer sites around the globe.