Senior System Administrator in Laboratory Informatics Support (m/f)

Basel-City  ‐ Onsite
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Description


For our client, a major pharmaceutical company, we are currently looking for a
Senior System Administrator in Laboratory Informatics Support (m/f)

Reference: -en
Start: asap
Duration: 6 MM+
Place: in Basel-City
Branch: Herstellung von pharmazeutischen Spezialitäten und sonstigen pharmazeutischen Erzeugnissen

Your tasks:
  • Provide technical support, training and assistance to students, faculty, and staff in a computer lab environment
  • Perform computer troubleshooting to diagnose system problems
  • Monitor scientific environment and resolve configuration and connectivity issues, and other traffic, security, and access problems
  • Maintain and update workstations and servers, equipment, and peripherals
  • Respond to needs and inquiries of students, faculty, and staff
  • Monitor physical security of assigned department assets and control access to premises
  • Report technical problems which need to be addressed by improved policies or procedures
  • Provide support to students and instructors and assist in the training of students, faculty and staff on software applications usage
  • Collect, compile, analyze, and present reports for technical and administrative information


Your qualifications
  • Deep understanding of scientific systems (e.g. HPLC, LCMS, MS, NMR)
  • Capability to perform security related support (Patch Management, KACE, SCCM, Firewalls, and Account Management)
  • Ability to support archive, storage and virtual systems used within the research environment
  • Experience with network topologies and protocols, and technical internet knowledge base services
  • Experience with using scripting languages (e.g. Java, Windows PowerShell, and Visual Basic) for computer and web administration
  • Experience with solving technical problems involving integrated operating systems and hardware platforms
  • Customer service experience
  • Fluency in English
  • Strong interpersonal and communication as well as organizational and planning skills
  • Ability to prioritize multiple tasks, projects and demands



Skills:
- Helpdesk/support


Keywords: Helpdesk Support
Start date
ASAP
Duration
6 MM+
(extension possible)
From
Hays AG
Published at
18.05.2017
Contact person:
Kerstin Werner
Project ID:
1345949
Contract type
Freelance
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