Description
RESPONSIBILITIES, ACTIVITIES AND KEY DELIVERABLES:
- Proven track record of technical project delivery
- Ability to create high-quality documentation
- Experience across a range of Unix/Linux disciplines
- Able to demonstrate a pragmatic, consistent approach across the team and organization
- Able to focus on detail within the bigger picture to provide a reliable, consistent service
- Proven to be able to work individually to deliver results or as part of a small team.
- To be responsible for installation/de-installation, configuration, maintenance and repair of systems and software.
- To respond to customer requests/incidents and troubleshoot hardware-software problems.
- Operational support - respond to all situations in accordance with Liberty Global procedures. Analyse, troubleshoot and react to issues promptly and professionally. Ensure the quality of your deliveries.
- Administration - contribute to the overall administration of the environments. Troubleshoot and assist in the maintenance of all systems
- Support in managing and deployment of new tools to improve ways of working and overall efficiency
- Ensure Liberty Global is adopting and implementing best practice in systems & infrastructure
- Support the design, build of new systems
- Produce documentation and use any appropriate means to ensure effective communications of systems, processes and procedures to both internal and external parties
- Keep updated on related/evolving standards & technologies to maintain technical excellence in your area
- Comply to standards of physical security, capacity planning and other related industry standards
- Record and maintain accurate incident and change records and logs
- Proactively detect and report to managementany operational threats
- Ensure the operational availability of the systems and infrastructure