Description
SAP Service Integration Manager - SAP, ITIL
Leading global pharmaceutical require and SAP Service Integration Manager for a long-term contract based in Prague.
You will be responsible for ensuring stability of Production SAP environments by acting as practitioner and coach of IT support processes - service transition, release and deployment, incident and problem
Main Accountabilities:
* Service transitions of solutions from Projects to Operations
* Follows up on critical incidents and ensures timely resolution
* Facilitates post-mortem, root cause analysis and definition of preventive actions
* Drives internal IT initiatives and small-size internal projects
KEY REQUIREMENTS:
* SAP Functional or technical background
* Overview/general understanding of IT processes (level ITIL foundation)
* Strong focus on soft skills
EDUCATION/EXPERIENCE:
* University degree
* Experience in similar, cross-functional role is a plus
Please apply now for more details!