SAP Service Integration Manager - SAP, ITIL

CZ  ‐ Onsite
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Description

SAP Service Integration Manager - SAP, ITIL

Leading global pharmaceutical require and SAP Service Integration Manager for a long-term contract based in Prague.

You will be responsible for ensuring stability of Production SAP environments by acting as practitioner and coach of IT support processes - service transition, release and deployment, incident and problem

Main Accountabilities:

* Service transitions of solutions from Projects to Operations
* Follows up on critical incidents and ensures timely resolution
* Facilitates post-mortem, root cause analysis and definition of preventive actions
* Drives internal IT initiatives and small-size internal projects

KEY REQUIREMENTS:

* SAP Functional or technical background
* Overview/general understanding of IT processes (level ITIL foundation)
* Strong focus on soft skills

EDUCATION/EXPERIENCE:

* University degree
* Experience in similar, cross-functional role is a plus

Please apply now for more details!

Start date
ASAP
Duration
6 months++
(extension possible)
From
Sentinel IT LLP
Published at
16.06.2017
Project ID:
1362547
Contract type
Freelance
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