Description
Job Description:
7 years overall IT Administrator/DBA experience.
3-5 years of experience functioning as a Salesforce Administrator for Enterprise edition or higher preferably Lightning Unlimited edition (preferably at mid to large, multi-dimensional organization).
SalesForce SERVICE CLOUD implementation experience in enterprise or higher preferably Lightning Unlimited license.
Salesforce Certified Administrator certification (ADM 201) is a must.
Salesforce Certified Advanced Administrator certification (ADM 301) is desired.
Experience in moving code from lower sandboxes to production environment and address issues related to functionality, integration and deployment etc.
Proficiency with Salesforce data management tools including Data Loader.
Develop and maintain custom reports, dashboards.
Design and develop Workflow rules, Validation rules, Escalation Rules, Triggers, Web to Case, Email to Case, Email notifications etc to automate processes.
Troubleshooting user issues.
Spanish and English required.