Description
Job Title: Solution Architect
Job Type: Contract
Job Location: Hook
Contract Rate: Negotiable depending on Experience
Contract Length: 26 weeks - Extension extremely likely
Our Client, one of the world's foremost Telecoms companies, is looking to recruit a SQL Developer to join their business in Hook, Hampshire.
A solution designer/ architect to provide an end to end solution design for the Pan European Call Centre technology roll out
Experience of solution design with call centre technologies
The ability to raise technical questions and appropriate challenges with internal departments and vendors
Must be able to simplify technical terms into laymen speak
Excellent attention to detail
Excellent documentation
Ability to work as part of a team
Key Experience:
Experienced with Call Centre technologies
Must have experience of either working with Cisco or Verint
Desirable Skills:
experience of solution design across Europe
Experience of working with the Cisco/ Verint solution
Owns and ensures the delivery to overall product specifications, needs and design requirements for a software platform
Ensures all operational requirements have been catered for within the detailed product designs
Works with Service Management and Support and Operations to ensure that the proper production environments and support models are in place for a specific solution and software platform
Supervises and reviews the technical specification and deliverables against the solution design
Provides technical expertise to support in the selection of suppliers and equipment for solutions as required
Supports the test planning and validation phases as required
Technical literacy and experience in developing and documenting software solutions
A growing breadth of technical knowledge re entertainment, communications & IT platforms and a growing understanding of the market and economic context
This is a great role for the right candidate, so if you meet all the criteria above, then APPLY TODAY!