Description
Civils Supervisor (FTTx)
Margate, Kent.
Purpose:
- To supervise and line manage the civils/cabling/splicing gangs to ensure control and management of the 3rd party civils/cabling sub-contractors, on-site;
- To meet OHS, construction, build quality, productivity and efficiency targets;
- To manage any welfare requirements of the civils/cabling/splicing gangs;
- To liaise with local authorities and residents as appropriate to ensure compliance with local requirements prior to and during any construction;
- To ensure that the correct liaison with local authorities and residents has taken place and any local requirements are adhered to.
- To attend any meetings as required, on-site or at the local authorities' premises;
- To provide technical expertise and be the single point of contact/escalation on all aspects of fibre build and construction; this includes all civils (including re-instatement), cabling and splicing/testing activities, plus production/completion of associated (as-built) documentation within agreed timescales;
- To manage and track the build/construction team deliverables, ensuring compliance with OHS, contract obligations, and achievement of SLAs and KPIs;
- To deliver the agreed monthly site audit documentation and implement any corrective action/continuous improvement plans;
- To provide regular progress updates of individual jobs to the fibre services teams as required;
- To be an on-call supervisor (scheduled as part of the agreed rota) to manage any fibre network maintenance call outs to satisfactory resolution. This includes providing regular reports and customer updates.
Key Responsibilities:
- Manage internal and third party sub-contract teams on-site to construct high quality FTTX and B2B fibre networks in the UK; including project/site induction, work schedules and ongoing project communication, such as tool box talks, stand down meetings and OHS requirements;
- Ensure and assure safe systems of works are followed and adhered to for the entire duration of the work/project;
- Provide Real Time point of escalation for field staff and the civils/cabling/splicing gangs to resolve any issues and problems in a timely and professional manner; Assist with clearing and resolving any issues on site;
- Ensure that the gangs complete work safely and in a timely and professional manner to agreed timescales, project processes and procedures.
- Setup and manage an effective quality control and "right first time" verification process for fibre build/construction by internal and third party teams;
- Deliver network build/construction programme to agreed quality of service and financial targets;
Skills Required:
- Detailed experience of UK fixed and cable operator network build guidelines and ways of working, including GPON, FTTX and HFC networks;
- An in-depth knowledge of The New Roads and Street Works Act, 1991 (NRSWA), and its ancillary legislation and the various Codes of Practice;
- Accreditation to NRWSA Supervisor level; Have a first aid qualification and ideally trained to Site Supervisor Safety Training Scheme (SSSTS) level;
- An in-depth knowledge of HSG47 "Avoiding danger from underground services", together with all OHS requirements and applicable laws;
- Good network within the UK fibre services industry - both suppliers and customers;
- Excellent understanding of fibre network architectures and network topologies;
- 5+ years of network build experience in the UK fibre services industry or civils industry;
- Excellent knowledge of FTTx topology including mixed networks with GPON, G.Fast, VDSL, HFC, DOCSIS;
- Strong knowledge of available passive components applicable to FTTx networks and FTTx deployment technologies;
- Extensive experience with civil engineering and telecoms deployment, including Detailed Design and As-Built Engineering;
- Extensive experience conducting quality control of fibre engineering build/construction;
- Experience of managing OSP civils operatives and cabling/splicing engineers;
- Solid understanding of OSP network build key drivers affecting cost in OSP network roll outs;
- Analytical and demonstrates ability to solve build/construction and/or operations related problems;
- Profound understanding of customer challenges within fibre network domain;
- Ability to work as part of an on-call rota, including night work as part of a 24x7 SLA;
- Ability to gain confidence with the customer;
- Demonstrates active listening skills with customers and internal teams;
- Shows personal accountability and result oriented behaviour at all times;
- Actively builds and maintains a wide contact network with customers, suppliers, Local Authorities/Councils, competitors and colleagues;
- Good knowledge of network build from exchange/head end to customer premises;
KEY: Civils, Fibre, Fttx, Fttp, Fttc, Ftth, Gpon, Civils Supervisor, Site Agent, Site Supervisor, Civils Agent, Virgin Media, Gigaclear, Vodafone, Huawei, Kellys, MJ Quinn, Margate, Kent, Sussex, Essex, London, UK.