Cloud Specialist - Technical Support/Automation/Infrustraucture

Job type:
Start date:
6 months
Sentinel IT LLP
Published at:
flag_no Netherlands
Project ID:

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Cloud Specialist - Technical Support/Automation/Infrustraucture

Start: ASAP
Location: Amsterdam, Netherlands
Rate: EUR day
Duration: 6 months Extendable

*Provide operational & technical support & maintenance for Cloud based platforms across the client group.
*Operational, initiative and project based activities.
*Preventative systems maintenance, including patch management, security management & system integrity checking.
*Cloud system builds ensuring server hardening procedures are followed in line with documented process
*Cloud system decommissions ensuring data destruction procedures are followed in line with documented process.
*Pro-active systems performance capacity management.
*Pro-active systems obsolescence management.
*Extensive automation Scripting using various tools and technologies.
*Participate in vendor service reviews.
*Testing Disaster Recovery ability.
*Providing Cloud technical support & guidance to application support teams.
*24 x 7 Callout to support the cloud platform
*Take personal ownership of tasks & work streams delegated by manager and manage through to completion with an emphasis on timely closure.
*Ensure operational processes are defined and continuously reviewed with supporting version-controlled documentation.
*Regular travel to client sites, unsociable hours & overnight stays where appropriate.
*Occasional travel to offsite vendor locations for service reviews and/or technology briefings.
*Ensure problem & request related work is channelled via appropriate systems so that reporting stats can be measured.
*Ability to manage time effectively & prioritise both operational and project workloads.
*Provide activity based reporting at intervals defined by manager and/or team leader.
*Ensure compliance with relevant standards eg ITIL, Sarbanes Oxley, ISO 17799, COBIT & auditing authorities (internal & external). Taking timely action to Remedy any deficiencies and/or risk areas.
*Energy and passion in order to achieve stretching objectives
*Process Driven, always looking for improvements and leading change.
*Understanding of and passion for delivery of excellent service to internal & external customers
*Build and maintain effective collaborative relationships across all business divisions including Technology
*A strong understanding of client systems, products and services
*Able to negotiate with both customers and IT Service providers
*Creative, imaginative and innovative thinking relating to problem solving and new opportunities
*Understanding of broader business environment and organisation
*Able to work on own initiative

*Solid background in hands-on (keyboard) administration within IT Infrastructure and Operations.
*Broad awareness preferred of the Telco world - cable, mobile and IP network technologies together with their IT solutions CRM, Billing, Web, ERP, BSS/OSS Telco systems.
*Able to translate requests from the non-IT community into IT technical language (and vice-versa).
*Experience of managing web/portal hosting technologies with technical exposure to Apache/Tomcat
*A proficient skill set & working knowledge of Scripting.
*Strong knowledge of Linux, Windows and hypervisor technologies
*In depth knowledge of cloud automation products such as vRealize Automation
*In depth knowledge of VRealize Operations, VRrealize business
*In depth knowledge of automation products such as Ansible, Puppet or Chef
*Knowledge of SCCM
*Exposure to any of the following technologies is a plus: Oracle Engineered systems; x86 hardware (stand-alone; blade; building block); Storage & Backup (EMC, NetApp, Hitachi, NetBackup, Avamar); Virtualisation (VMware, OVM); Tooling & Monitoring (DCIM tools, Nagios, BMC CLM, VMware); Network (Cisco, F5); etc.

PLease apple directly if interested.