Description
iGEOSIT Support Engineer/NATO FAS/Active Directory/VIRTUALISATION/HAGUE/NATO/SC CLEARED
RATE: €
LOCATION: THE HAGUE
CLEARANCE: NATO SECRET/SC CLEARED
DUTIES:
At duty Location, the Support and Training Engineer will perform iGeoSIT duties as follows:
* Train military staff in operational environment on NATO Functional Systems, especially iGeoSIT functional and system administration functions,
* Produce training materials (eg PowerPoint, student manuals and training dataset) using MS Office Products and functional systems,
* Perform system administration including NCI Agency lab maintenance in a Microsoft Windows Server environment,
* Carry out in-depth system troubleshooting, fault finding and analysis of system malfunctions,
* Support sites, remotely or on-site, to operate, install, monitor and maintain the assigned systems, sub-systems or assets,
* Perform technical site surveys for sites to be installed,
* Perform system deployment and software installation (remotely or on-site),
* Monitor system performance and resolve system problems to ensure that systems remain operational and keep the stakeholders appropriately informed on the system status,
* Document appropriate actions to enable system administration and troubleshooting,
* Analyse and track deficiencies and change requests to the software baselines in the NCI Agency tracking systems (ITSM, Trac),
* Perform software testing or other relevant Quality Assurance activities for new baselines,
* Report performed support and test activities through formalized reports and/or informal emails,
* Produce or review system documentation and technical standard procedures,
* Provide knowledge transfer to other team members,
* Perform other duties as may be required in the area of support and testing.
SPECIFIC REQUIREMENTS
1. Qualifications Required
The Support and Training Engineer will hold a university degree at a nationally recognised/certified University in the related discipline (technical subject with substantial Information Technology (IT) or Computer Sciences subjects).
A Master of Science Degree is recommended for the level defined as "Service Support Contract Level 2" or higher.
Exceptionally, the lack of a university degree may be compensated by the demonstration of particular abilities, civilian/military qualifications or experience of interest to NCI Agency.
2. Experience Required:
The Support and Training Engineer will demonstrate, as a minimum, 24 months (within the last 3 years) relevant experience in a systems support or software engineering post; with a background in Training and System engineering and knowledge in the following areas:
* Training military staff in operational environment on NATO Functional Systems,
* Microsoft Windows Server and Windows Active Directory environment installation and
maintenance,
* System and Web-based applications troubleshooting and fault analysis,
* Service Oriented Architecture and associated tools (eg SOAP UI, Fiddler),
* Creating and reviewing system documentation and status reports,
* Software testing and other Quality Assurance activities in the software engineering domain,
* Virtualised environments (eg Hyper-V, VMware).
It would also be considered highly desirable if the candidate could display:
* Experience in installing and supporting NATO FASes especially iGeoSIT (MCCIS, LC2IS, AirC2IS, ICC or NIRIS is a plus),
* Knowledge on Open Geospatial Consortium (OGC) standards,
* Experience in Network communications and protocols including TCP/IP and DNS.
LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.