Description
We are looking for an
Olympic Support Analyst (m/f)
Reference: -en
Start: asap
Duration: 6 MM
Place: in Geneva
Branch: Ausländisch beherrschte Banken
Your tasks:
- Provide functional support to Operations, Middle-office and Back-office as an escalation point for Level 1 team - analyze issues, identify solutions and follow up on resolution of issues.
- Take ownership of issues raised by all teams of the bank
- Write scripts to detect system problems
- Handle reengineering projects to reduce the number of incidents
- Serve our local customers in Geneva and supporting remote locations
- Detail defect/enhancement solution specifications to found issues
- Liaise with users for change acceptance after researching and diagnosing bugs
- Provide validation checks and confirmations of system changes
Your qualifications
- Solid experience in business support or project role using ERI Bancaire Olympic packages A or F
- Expertise in at least two Olympic modules (Tax, Finance, Cash, Security, Income, etc.).
- Good knowledge of the following technologies: COBOL, RPGILE, SQL.
- Good command of IBM AS400 / i Series systems.
- Exposure to following is an asset: SWIFT, DAC, Turnover, Unix.
- Awareness and exposure to change management methodologies and best practices
- Awareness and exposure to systems development practices and methodologies
- Knowledge of banking products
- Experience working within a service delivery function (product support, help desk, post implementation support for projects)
Skills:
- Administrator
Keywords: Administrator