Description
T4S are looking for a Service Desk Coordinator to join the IT department in Evere, Belgium. This is a long term mission for the right candidate.
Your main tasks include:
Service Desk management: Recording and handling telephone calls and solving reported incidents via telephone or through the ticketing system.
Following the Group Mailbox Service Desk and handling the incoming mail.
Checking a number of business critical processes according to a checklist daily.
Monitoring the Thaler and Cocpit Monitor.
The follow-up and treatment of alert and services Irisnext.
Management of lending of Beamers and Laptops.
Tracking changes in technical procedures
French & Dutch speakers are highly sort after!