Description
Skills, knowledge, experience required:
- A diploma from a vocational school in a communications related subject, or an equivalent level of work experience in the field of telecommunications
- Over 2 years' experience of CISCO Routing and Switching Elements
- A minimum of 1 years' experience with the configuration and operation of HP Network Automation or equivalent network automation and orchestration systems
- A minimum of 2 years' experience with the configuration and operation of Network Monitoring and Event Management systems ideally Intermapper, Spectrum, HP Openview and Splunk
- Over 4 years' experience of working in a centrally managed network environment
- Minimum qualification of Cisco Certified Network Professional (CCNP)
- Proven experience in the use of an Incident Management System such as BMC Remedy
A high level of knowledge of network, system and application level troubleshooting techniques
- Knowledge of communications protocols and practical experience of using diagnostic test equipment
- Working Knowledge of BGP, OSPF, EIGRP and IS-IS routing protocols
- Working Knowledge of MPLS, Diffserv MPLS TE, and VRFs
- Extensive knowledge of implementing and operating LAN technologies (eg HSRP, STP, Switching, VLANs, DHCP snooping, ARP Inspection, Port-Security) -Working knowledge of operating network authentication and authorization systems and technologies (eg Secure ACS 5.x, 802.1x, 802.1ae MACSEC, RADIUS, TACACS+)
- Knowledge and experience with commercial IPSEC encryption solutions such as Secure Virtual Tunnels (sVTI),SSLVPN, DMVPN, GETVPN
- Shall have general understanding of related telecommunications systems and techniques of, Radio, SATCOM, MPLS, Video, Voice and VOIP technology
- Good interpersonal skills and the ability to work both independently and as part of a team
Duties/role
- Direct 1st level fault resolution of deployable and transportable Routing and Switching Elements with operational, exercise, and garrison locations in coordination with the Service Area routing cell.
- Prepare deployable network assets in accordance with the exercise plan.
- Baseline deployable network assets at the end of an exercise in accordance with the standard configuration set.
- Update baseline configurations as directed.
- Advises on fault diagnosis throughout the deployable network environment utilizing a number of management platforms (eg HP Network Automation, Netscout, Intermapper, Splunk, CA Spectrum)
- Ensure that on Routing and Switching elements, routine maintenance is performed
- Coordinate with detachments to implement Routing and Switching elements standardisation and best practices
- Liaise and collaborate internally throughout the NCI Agency Service Line infrastructures and to external organisations for fault rectification activities as required
- Responsible for the maintenance and creation of Standard Operating Procedures within the Deployable CIS area of the Routing and Switching Cell
- Performing operation and maintenance activities for current NATO operations (eg KFOR, OAE, and RS)
- Coordinates and performs routing infrastructures configuration and maintenance activities for all NATO exercise scenarios
- Operate provided management tools and capabilities
- Investigate and propose long term solutions to encountered equipment and configuration problems