Support Analyst

Dublin  ‐ Onsite
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Description

Roc Search is currently recruiting for a Support Analyst for a client of mine based in Dublin, Ireland.

Location: Dublin, Ireland.

Job Type: Contract

Duration: 6 months

Start Date: ASAP

Rate: €120 daily all inclusive

Responsibilities:

  • Troubleshoot multiple computer and mobile platforms: Macintosh, Windows, Linux, Android and iOS
  • Provide advanced support for multiple enterprise applications including: e-mail, calendar scheduling, word processing, spreadsheets, presentations, Internet browsers, as well as specialized department-specific applications
  • Troubleshoot and support video conference equipment, including events held onsite
  • Remotely troubleshoot local and networked printers, including multi-functional copiers
  • Open, track and close all service requests, as well as manage the classification, assignment, tracking, and completion of requests
  • Identify and implement innovative solutions to resolve customer issues

Requirements:

  • End-user support experience
  • Strong knowledge of Windows and MAC OSX platforms.
  • Familiar with standard networking concepts (TCP/IP, Windows Networking, VPN)
  • Experienced supporting productivity tools such as the Microsoft Office Suite, Google Apps, and gMail in a corporate environment

Apply now for immediate consideration. Please send me a copy of your CV in MS Word format or give me a call.

As a professional company we gladly welcome applications from persons of any age and background and do not intend to discriminate with advert text and terminology.

Start date
ASAP
Duration
6 months
From
Roc Search Limited
Published at
07.10.2017
Project ID:
1429791
Contract type
Freelance
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