Service Manager (m/w) München

Munich, Bavaria  ‐ Onsite
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Description

Sehr geehrte Damen und Herren,

wir sind ein unabhängiges IT-Unternehmen mit über 300 Mitarbeitern, das seinen Kunden durchgängige Komplettlösungen für ihre gesamte IT- und Prozesslandschaft bietet.

Für unseren Kunden aus der Versicherungsbranche suchen wir aktuell einen Service Manager mit folgenden Skills:

The candidate will be technically end2end responsible for the Open Systems Backup service as service manager.
This includes:

- End2end responsibility for the Backup Service towards the customers
- Service design, development and releasemanagement for the Backup service
- Controlling of service chain including the providers involved (mainly IBM)
- SLA and KPI management
- Continous service improvement
- PreSales and consultancy and support in customer projects
- Project Management for Backup service release projects
- Fluent business English

Technical Skills and experience required :

- Servers & Software (Commvault & Windows & Linux)
o Deep experience concerning setup and operations of Backup systems based on “Commvault Simpana”
o Basic knowledge concerning Windows & Red Hat Linux
o Knowledge concerning other open systems Backup products (eg IBM TSM/Spectrum Protect) would be benefitial
o Basic Knowledge concerning Active Directory / LDAP
o Enterprise environment skill (backup service 2000+ clients and/or 2+ PB capacity)

- Storage Skills
o Knowledge about concepts and different technologies
o Experience with operations and analysis of storage environments (throughputs, hot spots, etc)
o Analysis of network attached storage throughput, load, capacity

- Network environment
o TCP/IP incl. TCP/IP Dump analysis and basic network tools
o Network architecture (Segmentation and IP configuration of Subnets)
o Basic knowledge about networking and storage protocols like NFS, CIFS, GPFS/NSD

Einsatzort: München
Zeitraum: ab sofort für 6-12 Monate

Bei Interesse freue ich mich auf die Zusendung Ihres Profils unter Angabe Ihres Starttermins und Stundensatzes.

Beste Grüße,
Marina Schrenker
Referentin Recruiting
IS4IT
Start date
ASAP
Duration
12 months
(extension possible)
From
IS4IT GmbH
Published at
11.10.2017
Contact person:
Marina Baudrexl
Project ID:
1431880
Contract type
Freelance
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