Feature Engineer Hardware

NL  ‐ Onsite
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Description

Dutch speaking Service Deliver Manager with Risk Management experience.

This is a long term project in The Netherlands, candidate MUST be able to speak fluent Dutch.

Job spec is as follows:

Do you want IT experts to bring your knowledge and experience into a bank leading in innovative technology for user-friendly and secure workplace automation? And that in an environment where we work according to Agile's thinking and you have all the space to form your ideas in a self-governing multidisciplinary team? Then we will be pleased to contact you for the Feature Engineer Hardware feature within Area NL of Digital Workplace Services (WPS)!

Specific:

  • Are you in charge of the hardware services (along with your team) responsible for service design, roadmap preparation and delivery of a set of services that meet or exceed even the wishes of all stakeholders.
  • Identify, qualify and reduce your risk management experience in the broadest sense, the risks in your services. You always strive for an optimal balance between ease of use and end-user safety. Your goal is to keep track of the risks and to prevent or reduce any damage.
  • Provide marketing and communication towards colleagues, to disseminate knowledge about your service (s) and you are an important link in the partnership with vendors.
  • Set up policy areas and ensure alignment between the parties involved.
  • Evaluate your NPS measurements and you send and realize service improvements for even higher customer satisfaction.
  • Make sure your service has an excellent user experience, cost-effective and cost-effective.
  • Participate in processing contract changes and service requests. These requests come from your team's stakeholders and together with your team you test them on quality, on alignment with running contracts and on completeness.

We are looking for: a highly skilled Ironman Feature Engineer Hardware with excellent social skills

Subjective and analytical, you are a real high-glider in IT. In terms of workplace automation knowledge, you already have a lot of luggage in your backpack. But you also want to keep learning, you are ambitious, you quickly create your new matter and you are aiming for continuous improvement. In addition, you are someone who has the personality and skills to be more than excellent at all levels and with many different parties. A professional who goes 100% every day in a self-managing team together with colleagues to achieve common goals and even exceed them wherever possible. And who, like no other, is able to bring his story in a good way about the bühne and to bring others into initiatives.

In addition, you have:

  • A completed (technical) education at a minimum HBO level;
  • About 3 to 5 years relevant IT work experience in a complex international organization;
  • Good knowledge of and experience with IT risk management;
  • In-depth knowledge of the field of workplace workplace services and strong affinity with IT infrastructure;
  • In-depth knowledge of hardware (laptop, desktop, thin clients), chipset, hardware support, printing and experience in providing global end-to-end services.

You also manage the Dutch and English language, both in word and in writing.

Start date
ASAP
Duration
6 months
From
Gazelle Global Consulting
Published at
12.10.2017
Project ID:
1432408
Contract type
Freelance
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