Description
I am currently looking for a EUC Touch Support Engineer for a long term contract based in Diemen, Netherlands
The EUC Touch Support Engineer will ideally have the following skills and expertise:
* Identifying, diagnosing, and resolving the issues transferred through Helpdesk in the systems such as laptops and PCs
* Installing and up grading hardware's and software's and providing complete assistance while configuring hardware's, software's, and peripherals of the end user systems
* Providing general desktop support, project coordination, imaging/re-imaging PCs, and laptops
* Providing one on one assistance to the end user regarding the technical flaw, either by phone, mails, or in person
* Resolving network related issues like local area connection problem, network access, mails, Internet, dial-ins, etc.
* Coordinating with the third party service provider for timely repair of the system under the maintenance agreement warranty, and repairing minor flaws in hardware if not covered under the same
* Providing assistance in installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired Switches, etc
Get back ASAP to avoid missing out