Description
The Company
ConSol Partners client is a leading telecommunications company who are seeking a 1st line support desk advisor to join the team in assisting with 1st line support and incident handling. This is an amazing opportunity to kick start your IT career.
Job title: 1st Line Support/Incident Handler.
Location: Brussels, Belgium
Contract Length: 4 Months Initial (extensions possible)
Responsibilities
As the 1st line support for ConSol Partners client, you will be involved in the IT 1st level support and also the incident handling. You must be able to deal with customers in a calm and professional manner. Chasing of field interventions: contact CUO teams to take corrective actions if SLA of a repair case is at risk.
A great opportunity to work with the latest technologies on their network, given you the chance to develop your skills with latest kit. You will discover IT Service Desk environments and operational ways of working in a short time-frame.
You will be working fixed office hours.
Requirements
- Fluent English, French and Dutch. Possibly two languages but at least an understanding of the third.
- Understanding the basic products offered to Enterprise customers (no technical knowledge required however).
- A genuine desire in IT and willing to learn and progress your skills further.
- Must be able to start within 14 days.
Personal profile
- Excellent team worker.
- Communicative and assertive.
- Customer minded.
- Commited to quality.
We are interviewing for this role immediately. Please click the link below to find out more information and apply for the role.
CONSOL PARTNERS
Founded in 2008, ConSol Partners are one of the world's leading technology recruitment brands with headquarters in the City of London and international offices in Los Angeles & Boston. ConSol Partners provide permanent and contract recruitment solutions to FTSE & Fortune 500 companies, global brands and start-ups across the Internet supply chain of Communications, Cloud and Digital.