Description
Role: Service Desk Analyst
Location: Budapest, Hungary
Duration: 3 months + Extension
Job Description:
Service Desk Analysts are providing first level multilingual application, network, server and device support for an international customer.
The candidate will provide service to the customer on hardware, software, network, server and device related questions, queries and issues. Candidate is end to end responsible for assignment of more complicated problems to the correct support groups within the project.
Communication with the customer goes by telephone and email.