Description
We currently have a vacancy for one Support administrator/FrontOfficer (Microsoft) to offer his/her services within a European agency (client) in The Hague to start ASAP a 6 months contract (initial) in an EN-speaking environment. Extensions are possible. Our client is an international Organisation and a great reference in any CV.
Tasks & Responsibilities
- Hardware support
- Software support
- Hardware installation/configuration
- Software installation/configuration
- Asset management
- Setup and maintenance of procedures and processes
- Remote services
- Setup and maintenance of documentation
Skills & Experience
- Capability of integration in an international/multicultural environment, rapid self-starting capability and experience in team working
- Good communication skills
- High level of service orientation
- Good knowledge of English language
- Good troubleshooting skills
Required proficiency in Information technologies:
- Good knowledge of operating systems (Microsoft)
- IT Service Management ITIL foundation certification and experience desired
- Good knowledge of PC, laptop, printer and server hardware as well as mobile devices
- Good knowledge of office applications (Microsoft Office family)
- Good knowledge of packaging solutions
Education and work experience:
- Minimum 3 years experience in Support Administration/FrontOffice/IT-HelpDesk
- Good experience in administration of the above mentioned support activities and tasks
- Experience in use of a Service Management Tools
- Proven experience in troubleshooting and diagnostic procedures
Award & Others
- The applicants attention is drawn to the important role that the curriculum vitae plays in the evaluation. Curriculum vitae shall illustrate the specific skills relevant to this request.
- We would like to receive CVs of suitable candidates together with pricing quotations, based on a daily net rate including travel costs for the services described.
- Place of Work: 100% on-site
Provider
infom consulting is an owner-managed business and consulting firm in Germany. The company supports large corporations and larger SMEs across Europe. Our IT experts are realising projects for the European Institutions, United Nations agencies, International Organisations and multinational companies across the EU.