Description
Blue chip, multinational client are urgently looking for an IT Lead. You'll be in a team that is the gateway between the business & IT for new or potential projects whilst supporting all the infrastructure services within their Nordic and Baltic regions.
Key Activities for the IT Lead include:
Involved in technology advancement within our clients organisation via frequent interactions, demos, and understanding of core business functions
You will be responsible for End User Services (EUS) in the Nordic and Baltic region, providing escalation management for issues, ensuring these are dealt with according to GBS governance model
You will have interactions with their Information Security, Identity and Access Management, Records and Information Management teams to ensure solutions are scalable, secure, and optimized to protect Amgen's information.
You will also responsible for User Experience of end user technology in the Nordic and Baltic region, ensuring local requirements are articulated to global delivery teams, be involved in testing and rollout of services.
Collaborate with run Managed Service Provider to ensure SLA's are being achieved for services.
Involved in coordinating Major Incident Management activities for issues impacting EUS services in the Nordic and Baltic region.
Responsible for management of Local Country Agreements specific to the Nordic and Baltic region (telephony, mobile), identify needs, opportunities for savings, etc.
Engage the business to understand their business requirements and current processes, and helping find ways to improve processes using Services within the Workplace Services portfolio.
Responsible for local IS procurement, ensuring global technology standards are adhered to.
Working closely with Operations/Run team to troubleshoot problems, assist in deployment activities.
Travel: Domestic and/or International travel up to 25% may be essential
Preferred Qualifications
Strong background delivering emerging technologies, mitigating risk and delivering innovation
Proven ability to move products from Demo and Proof of Concept to Pilot and Production quickly
Ability to translate strategic opportunities and emerging technology solutions into tangible pragmatic executable plans
Hands on experience with Office 365, SharePoint Online and other Cloud Enterprise Solutions Collaborative working with Enterprise Architecture group and implementation partners in defining solution specifications
If you are interested in the above role, please send me your updated CV as soon as possible. Interviews will be immediate, shortlisting now!
Location: Stockholm, Sweden
Term: One year contract (Great rate)
I look forward to your response. Kind regards Kam Bhangu