Description
Proteus Europe is searching for a Customer Support Engineer for our client in Basingstoke. The salary for this role is between £27,800 - £28,700 pa.Our Client :-
Our client is a leading player in both the Mobile Security and Banknote Processing markets in Great Britain and Ireland, with about 230 employees. Our client is a major player in these markets since the 1990s and has been established with comprehensive personalisation facilities in Wembley since 2000. The company has had a very successful history delivering innovative products and services to our customers. Our success has been built on the commitment of our employees to excellence as well as on the continuous innovation delivered by our client.
Your New role :-
Based at our site at Manchester, the main objective will be to ensure that the customer site remains operational and meets our Companys contractual obligations.
Main duties and tasks include:
- On-site customer support (in Basingstoke)
- Preventive maintenance
- Corrective maintenance
- Maintain site stock
- Maintain documentation
- Liaise with customer
- Operator Training
- Systems installation
- Customer training
Your Skills and Qualifications :-
Essential Skills :-
Applicants should have the following competencies and knowledge:-
- Essential :
Technical product knowledge;
- Mechanical / electrical / electronic skills
- Computer literate (Word, Excel, PowerPoint, e-mail).
- Alpha-numeric skills, esp. report writing; Problem solving; Good communication and interpersonal skills at all levels.
- Desirable:
- Technical Training; PC software and hardware competency.
- Experience in high-speed production environment.
- Education and Qualifications
- ONC/OND or HNC/HND in a relevant engineering subject
- Competent in a high-speed manufacturing environment.
Proteus Europe operates in partnership with our candidates by building strong and lasting
relationships at all levels.
If you apply for this role, we will:
- Contact you within one week to discuss your current situation and suitability for this role.
- Keep searching for other suitable positions should this role not be right for you.
- Keep you informed at every stage of the recruitment process.
- Actively follow up with our client on your behalf to gain useful feedback throughout the
process.
If you are looking for a new role, but this role isn't quite right for you, please contact us in
confidence for a discussion about how we can help you.