Service Desk 1st line support, Alicante

Alicante  ‐ Onsite
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Description

Helpdesk Desk 1st line support, Alicante

A Front Office HelpDesk 1st line support technician required by our client in Alicante with experience of supporting users, ticketing software and incident management. This is a long term assignment in a highly desirable location for an EU organisation; first contract to end December 2018, renewable annually.

Role

Service desk 1st line, user attention, incident and problem management. Ticket management, taking phone calls regarding user incidents

Required skills:

Remedy (BMC software) 2 years' experience desirable

Windows Client (Microsoft systems) 2 years' experience desirable

Languages:

English: level C2 (expert/advanced) of the Common European Framework of Reference (CEF), mandatory.

French: B1-B2 (intermediate), mandatory

Spanish: A2-B1 (basic - lower intermediate), mandatory

Please submit your CV in English in the Europass format.

Candidates should be eligible to work in Spain. We are not able to process work permits.

Start date
ASAP
Duration
31.12.18, renewable
From
Aqute
Published at
09.03.2018
Project ID:
1517636
Contract type
Freelance
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