Description
ConSol Partners' client is a leading bank looking for an IT Change Manager on a 12 month extendable contract in Luxembourg.
Please see below for more information:
Job title: IT Change Manager
Location: Luxembourg
Length: 12 month extendable Contract (2 - 3 year Project)
Languages: English Fluentand French Speaking an advantage
Job Role:
- Analyses Change Requests from the external IT infrastructure provider
- Reviews and validates the technical proposals provided by the provider in response to our client's project requests.
- Analyses, reviews and authorizes IT infrastructure changes proposed by our provider.
- Translates application connectivity requests and raises network connectivity, Internet Proxy and Firewall requests to the provider. Ensures requests are processed in a timely manner.
- Take ownership of the provider change management process
- Assure alignment with the internal process
- Create reporting and dashboard for Change activities
- Control and validate the monthly SLA report (for Change's KPI)
- Reinforce/Improve the partnership with the provider on Change Management Process activities
- Manage the operational escalation efficiently on Changes activities
- Increase and Control the provider Changes activities
- Create the connectivity to remote teams to align the provider with our client best practices
- Manage operational risk effectively on Change Management
Experience required:
- Experience in an IT infrastructure Change Management
- knowledge of server technology: Unix AIX/Solaris, Linux, Windows
- , Citrix XenApp, VMware
- knowledge of Storage: SAN (EMC+IBM), NAS (NetApp)
- Excellent knowledge of ITIL Processes (Incident Problem Change)
- Worked in a financial institution and familiar with the CSFF/security
- Constraints that apply to IT infrastructure
If you are interested in the available position please send your updated CV to (see below) or contact (see below)
Founded in 2008, ConSol Partners are one of the world's leading technology recruitment brands with headquarters in the City of London and international offices in Los Angeles & Boston. ConSol Partners provide permanent and contract recruitment solutions to FTSE & Fortune 500 companies, global brands and start-ups across the Internet supply chain of Communications, Cloud and Digital.