IT Support Specialist

Tallinn  ‐ Onsite
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Description

Job Title: IT Support Specialist

Job Type: Contract

Job Location: Estonia / Tallinn

Contract Rate: Onsite €50 - €120

Contract Length: 12 Months - Extension extremely likely

My client, a global IT consultancy, are looking to recruit an experienced IT Support Specialist for a very long term contract role.

Purpose:

The role of the Intermediate IT Support Specialist is to provide support for incident resolution, and contributing to the achievements of the Unit's goals.

Tasks:

• AD basic management

• Exchange basic management

• HW/SW inventory management

• Printers and printing services

• Excellent analysis and problem solving

• End user support

• Workstation and mobile device OS, application and simple hardware support

• IP-telephony system support

• LAN cabling and patching

• Prioritizing incidents, requests and changes

• Familiar with ITIL concepts

Requirements

• Minimum 3 years of relevant education (bachelor degree or equivalent) after the secondary school

• Minimum 6 years of relevant professional experience

Professional competencies

  • System administration (knowledge of Windows Server 2008 and 2012, Windows 7 Enterprise, Active Directory, Exchange Server 2016, MS SQL Server 2008 and 2012, MS SharePoint 2013, MS Project Server 2013, McAfeeAntivirusandMcAfee Policy Orchestrator)
  • Experience with ticketing tools (SCSM advantageous)
  • Experience with monitoring and configuration tools (SCOM, SCCM advantageous)
  • Knowledge of ITIL processes and operational/support lines models (first line/second line)
  • Security Requirements

  • The profile owner shall possess a Personnel Security Clearance for accessing EU Classified Information, at least for level EU Secret. In case the person does not possess such clearance, then a criminal record of the chosen candidate should be provided together with written proof that this security clearance process was initiated and a copy of their national ID document, prior starting the work.
  • - Declaration of confidentiality and protection of the information system and of non-conflict of interest shall be signed at latest at the starting date (see document attached).
  • The successful candidate must eligible to work in the EU and is happy to relocate to Tallinn for 12 months .
    The initial contract will run until with an initial extension.
    Does this role sound of interest to you?

    If this role sounds of interest to you, please send me your up to date CV, your required day rate and availability to start to me ASAP

    Start date
    n.a
    From
    Aim Hire Jobs
    Published at
    22.03.2018
    Project ID:
    1525659
    Contract type
    Freelance
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