Siebel Support Engineer - Japanese Speaking

JP  ‐ Onsite
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Description

Siebel Support Engineer - Japanese Speaking

Whitehall Resources are currently looking for a Siebel Support Engineer - Japanese Speaking, this role will be completely remote working.

Key Requirements:

- Strong understanding of the Siebel Application functionality (Navigation, Menus, Assignment Manager, Workflow, etc), Siebel Architecture, Siebel Development Methodology & Life Cycle, and Siebel Best Practices.
- Good interpersonal, presentation, and communication skills.
- Attention to detail and excellent listening skills.
- Ability to provide hands-on assistance on client development/test environments using proprietary remote client connectivity tools.
- Demonstrated ability to work independently and as part of a team.
- Converse verbally and in written form effectively in business level Japanese.
- Provide technical guidance for Siebel architecture design and application configuration.
- Solve complex customer issues using diagnostic tools and troubleshooting methodologies based on expert knowledge of Siebel applications.
- Collaborate with team members in a virtual team environment to extend field experience to different client situations.
- Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client interaction experience.
- Superb trouble-shooting skills and tenacious attitude for problem solving.

Key Experience:

- 10+ years' experience with the Siebel application and architecture.
- 2+ years of hands-on consulting or technical support experience across core application modules and vertical applications highly preferred.
- Siebel Application and System Administration: Server Configuration, Server Management, Data, Business Process, Assignment Manager, Communications, etc.
- Siebel Tools Configuration: Business Objects, Business Component, Screens, Views, Applets, eScript, Siebel VB, Browser Script, etc.
- Familiarity with Operating Systems (Windows, Unix, Linux, Solaris, and OS390).
- Familiarity with different databases (Oracle, SQL Server, DB2, etc ) and SQL programming.
- Database performance and tuning experience.
- Experience with various browser technologies and browser security.
- Web application development experience is a plus.
- Exhibit poise during pressure situations.

Start date
ASAP
Duration
6 months +
(extension possible)
From
Whitehall Resources Ltd
Published at
04.04.2018
Project ID:
1531991
Contract type
Freelance
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