Description
Functional consultant SAP CS
One of our major client is urgently looking for an Functional consultant SAP CS for a rolling contract in Eindhoven, Netherlands.
The Functional consultant SAP CS will be responsible for the following:
* Interact with business peers (Subject Matter Experts and Business Process Owners in the area of Customer Service) as well as IT architects and consultants in the Blueprint workstreams.
* Assess, change and define/refine business processes and related information systems (SAP) to build a greenfield system and to ensure they are properly aligned with the company's strategic direction.
* Play a key-role in the specification and development of the new greenfield SAP system, fulfilling the requirements set for testing, cut-over & migration as well as transition to support.
* You take ownership in defining the optimal SAP system set-up using your extensive knowledge of SAP and its proven best practices in the area of CS, PS and EWM on the one hand, making sure the business peers are fully involved and in agreement with the proposed system configuration on the other hand.
The Functional consultant SAP CS will have the following experience:
* A minimum of ten years of experience with service processes in a high tech complex environment.
* A minimum of ten years of experience of SAP service processes (greenfield experience is a plus).
* Ability to document "as is" and "to be" processes and to assist development of business case transition.
* Ability to document functional and technical specifications towards build teams
* Ability to document test script documents for unit, sit and UAT test runs
* Ability to estimate complexity of specification, test and build efforts
* Ability to configure and customize standard SAP functionalities and processes
* Experience in translating business requirements into IT requirements; and select or design the correct solution (direction) corresponding to these business requirements.
* Detailed knowledge of IT systems supporting customer service processes
* SAP CS in combination with PS and EWM;
Role: Functional consultant SAP CS
Location: Eindhoven, Netherlands
Language: Fluent in English & Dutch
Duration: 6 months (with possibility of extension)
Start Date: Asap
If you feel you have the experience required, send across your profile and I'll call you when possible.
Kind regards,