Description
Hadoop Admin, Administrator, Infrastructure, 3rd Line Support, ITIL, Hadoop, Linux, Solaris, BASH, Shell, PythonRole descriptions/Expectations from the Role
- Provide the 24x7 L3 level support for the infrastructure of the client within the agreed SLA timelines
- Updating the tickets periodically and following up on the issue till closure (take ownership in resolution)
- Reporting on the status of the tickets/metrics to the management team
- Work closely with L2, SRE L3, Data center, operations, and project management in resolving the issues,
- reporting the status, highlighting the risks/issues
- Adhering to the ITIL processes for the stability of production environments.
- Updating and maintaining the SOPs, run book, and other documents in the client repository
- Participation and interaction in the weekly, VCON with clients
- Hadoop Admin experience with 4+ years
- Cluster maintenance, creation and removal of nodes using tools like Cloudera Manager Enterprise
- Performance Monitoring of Hadoop job and Hadoop MapReduce routines.
- Manage and review Hadoop log files, provide support during Hadoop patch updates, version upgrades
- Monitor Hadoop cluster connectivity, security and Hadoop Distributed File system management
- Troubleshooting Linux and Solaris hosts deployed in production
- Develop BASH/Shell/Python scripts to automate processes where appropriate
- Completed BS or MS in Computer Science/Electronics or equivalent