Description
VTC ENGINEER/VIDEO TELECONFERENCING/POLYCOM/CCNP/SC CLEARED/NATO SECRET/6-12 MONTHS
ROLE: VTC ENGINEER
RATE: €45-50 P/H
LOCATION: MONS
CLEARANCE: SC CLEARED/NATO SECRET
Essential Skills:
* A Higher Secondary education and completed intermediate vocational training in that discipline leading to a professional qualification or professional accreditation with 8 years' post related experience.
* Four years' operation and configuration experience of Polycom VTC endpoints and MCUs;
* Four years' operation and configuration experience of Tandberg/Cisco VTC endpoints and MCUs;
* Intermediate operational and configuration knowledge of VTC management appliances such as: Real Presence, Resource Manager, RMX MCUs, Distributed Management Application (DMA) 7000, Cisco MSE 8000;
* Three years' experience with deployment and configuration of VTC solutions including MCUs, management appliances and endpoints;
* Experience with device management monitoring tools such as nGeniusOne, Solar Winds, Intermapper, to include adding devices to be monitored, creating automatic reporting thresholds, identifying devices that aren't functioning properly;
* Good knowledge of protocols and standards utilized in VTC and Unified Communications; SIP, TLS, H.323, H.245, H.239, G.711, G.722, Siren14, Siren22, and other similar standards;
* Good knowledge in design, deployment and configuration VTC equipment.
Duties:
* Performs 3rd level technical support for Operations, Exercises and the Static VIDEO MCU Backbone & other NATO VIDEO conferencing Equipment;
* Performs remote fault diagnosis at Operational, Exercises & other NATO sites using the VIDEO Management System;
* Carries out remote routine maintenance of Operations, Exercises and the static VIDEO infrastructure, management appliances and other NATO VIDEO equipment;
* Update of directory tables;
* Performs changes to the system documentation;
* Perform backups and restores of VTC core devices; MCUs, Management Appliances, Session Border Controllers across a wide area network;
* Directs the work undertaken by the site technician;
* Performs remote fault diagnosis on Management Servers, MCU's and End points as required;
* Assists the VTC Engineers with coordinating with sites for VTC elements centralization, standardization and best practices;
* Creates and maintains of Standard Operating Procedures within the VTC Cell;
* Performs and configures test scenarios within the NGCS Reference Facility, pertinent to the area of VTC and network configuration problem resolution;
* Ensure a common understanding of the available toolsets and method of utilization within the centralized and distributed user base;
* Investigating and proposing long-term solutions to encountered equipment and configuration problems;
* When required, conducts system acceptance testing within the VTC infrastructure.
LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.