Customer Service Manager

Job type:
on-site
Start:
ASAP
Duration:
3 months
From:
Real Staffing Group
Place:
Midlothian
Date:
05/10/2018
Country:
flag_no United Kingdom
project ID:
1552760

Warning
This project is archived and not active any more.
You will find vacant projects in our project database.

A retail bank is looking to recruit a Senior Customer Service Manager to support the day to day banking teams.

The successful individual must have strong contact centre experience and a strong background in team leadership.

Key accountabilities:

  • Provide guidance, support and advice to customer queries including those of a more complex/sensitive nature
  • Provide support to all team members
  • Ensure compliance with the bank's standards
  • Ensure staff are committed to the best customer service

This role is paying up to £350 p.d and looking for an immediate start.

If this role is of interest please apply and I will be in touch to discuss the finer details!

Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy| Registered office | London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales