Description
A retail bank is looking to recruit a Senior Customer Service Manager to support the day to day banking teams.
The successful individual must have strong contact centre experience and a strong background in team leadership.
Key accountabilities:
- Provide guidance, support and advice to customer queries including those of a more complex/sensitive nature
- Provide support to all team members
- Ensure compliance with the bank's standards
- Ensure staff are committed to the best customer service
This role is paying up to £350 p.d and looking for an immediate start.
If this role is of interest please apply and I will be in touch to discuss the finer details!
Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy| Registered office | London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales