Description
Service Desk Analyst
Nantwich/Cheshire
3 Month Contract/£135 per day
The Company
My client is a market leading financial services provider based close to Nantwich. They specialise in providing insurance products via digital operational channels.
The Role
The role is a 3-month contract to support a growing Service Desk function, delivering first class infrastructure and application support.
Your main responsibilities will be:
- Provide timely and accurate 1st line support for staff based in European headquarters
- Log tickets and act as 1st point of contact for all issues
- Ownership of incidents, root cause identification, fixes and documentation
- Escalate tickets as necessary
- Shift pattern work required
Essential Skills
- Active Directory
- Office365/Skype for Business
- Citrix
- Networking
- Windows 7/10
- SCCM
How to Apply
If you feel you have the relevant experience and wish to apply for this role, then please click "apply" or alternatively you can email me at (see below)