Support & Help desk Specialist - Dublin

Dublin  ‐ Onsite
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Description

IT Support & Helpdesk

Start: ASAP
Duration: 6 months+
Location: Dublin, Ireland
Rates: Market

In search for a Service Desk support individual to join a long-term project working for a global leading bank in Dublin.

Candidate Specification:

  • Strong interpersonal and communication skills
  • Ability to work with a number of interlocking teams
  • Conscientious approach to your work
  • Experience in IT in medium/large corporate environments and in the area of IT governance
  • Strong client facing skills, able to communicate clearly with end users, key stakeholders and senior management explaining situations with patience and empathy
  • Strong interpersonal and written skills
  • Enthusiastic, Approachable, Flexible and results/quality driven
  • Ability to work under pressure in critical circumstances with deadlines and multiple tasks
  • Good judgment and problem solving ability
  • Pro-active and a Team player
  • ITIL/best practice service context
  • Excellent time management skills
  • Basic project management skills

Technical skills/Experience:

  • Workstation/Desktop hardware (PC's and basic MAC)
  • Windows 7/10 Operating systems, Mac OS, iOS
  • Skype for Business and other video calling technology
  • Smartphone technology
  • Basic knowledge of Networks
  • Thin OS & Desktop OS, Windows, MS Office applications
  • Banking systems (desirable), HTML & Visual Basic (desirable)
  • Minimum 2-3 years' experience in IT hi-technical environment or similar role in the past
  • Relevant third level qualification

Apply for Immediate consideration.

Start date
ASAP
Duration
6 months +
(extension possible)
From
Gazelle Global Consulting
Published at
01.06.2018
Project ID:
1563915
Contract type
Freelance
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