Field Service Engineer (Chip & Pin) - Swindon (UK Wide support require

Wiltshire  ‐ Onsite
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Description

Field Service Engineer (Chip & Pin) - Based near Swindon HQ (UK Wide support required) - 3 months rolling

An exciting requirement has arisen for a field Service Engineer to assist my client in carrying out upgrades to Chip & Pin Systems/Equipment. Training will also be part of the on boarding process and there may be a chance to up skill you for other types of field service work within the business.

Daily Duties:

  • Upgrades to hardware and software.
  • Installation and configuration of IT hardware equipment.
  • Replacement of internal mechanisms and electronic systems.
  • The majority of work will take place in customer's premises and associated workshops.
  • To provide a repair service, both pre-planned and responsive.
  • To respond to service calls allocated by the call center
  • Individual responsibility for maintaining a high level of customer satisfaction
  • Use a hand-held computer system for job allocation, stock control, response time reporting etc .
  • Individual responsibility for ensuring stock levels are adequately maintained
  • Advise Service Support Managers of any problem that could compromise commitment to Customer satisfaction
  • Responsibility for maintenance and presentation of assigned company vehicle, computer and other equipment.
  • Promoting a positive image to Customers
  • Be prepared to wear a Company uniform (General dress code smart casual)

If this role is of interest then please apply and a member of the resource team will be in contact at their soonest convenience.

Start date
ASAP
Duration
3 months rolling
From
Lucid Support Services Ltd
Published at
07.06.2018
Project ID:
1566738
Contract type
Freelance
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