Description
An excellent contract, long term contract opportunity for an experienced, Dutch-speaking 2nd Line Support Engineer based in Brussels.
- As part of the team who provides managed services for a governmental organisation, you will be part of the operational continuity team.
- As part this team you will help in daily incident management as well as taking an active role in supporting the project teams.
- You will provide incident handling, operational management, configuration and troubleshooting of Windows Server and client OS and applications.
- You will have interaction with customers.
- You will write work instructions for 1st and 2nd line.
- You can improve the existing way of working and will come in contact with new technologies.
Technical skills:
- Extensive experience in Microsoft Office 365
- Expert at troubleshooting Windows systems with a focus on client OS and some server Back End.
- Proficient in Skype for Business, Sharepoint and Onedrive.
- Experience working in an ITIL environment.
- General knowledge of SCCM, application packaging and testing, networking (TCP/IP).
- Scripting in Powershell, VBscript and Winbatch would all be a plus.
- MacOS knowledge is considered a plus.
Please apply to be considered for this excellent long term contract opportunity.