Description
Position: Service Management Analyst
Location: Columbia,SC
Duration: Long Term Contract
Candidate Background:
- 5 Years of experience working in a similar complex environment
- Root Cause Analysis Life Cycle exp.
- Access Database exp.
- Technical Business Writing and tech Terminology knowledge and exp.
- Support other capacities such as Change and Release Management can/may be required as need arises.
Technical background:
- General knowledge of how the systems and tools work within an IT organization for example - what is a server, network, database, etc and how they work together.
Systems:
- Inform, Access, Microsoft Office Suite, Outlook