Description
Senior Solution Support Engineer, LCM, Customer Management
Location: Warton - Commutable from Preston, Blackpool, Samlesbury
Duration: 12 months
Rate: £35 per hour
Clearance: SC (or willing and eligible to undergo)
Key skills; Solution Support, Support Solution Integration Engineer, Aircraft Capability, Engineering Lifecycle, Lifecycle Management, LCM, Customer Support, Customer Management, DDP, Defect Detection Prevention, Technical Management Reviews, Support Solution Implementation, MS Office
Our client, a global organisation, is currently looking for a Senior Solution Support Engineer to take responsibility for providing support in relation to proposed aircraft capability changes for delivery onto UK and Export baselines. The successful Senior Solution Support Engineer will have demonstrable experience with technical management reviews, strong customer support experience and proven knowledge of LCM processes. The role of a Senior Solution Support Engineer will also require excellent communication skills, the ability to effectively manage data within Microsoft Office and proven experience of correctly discharging Customer Support requirements. Candidates applying for the role of Senior Solution Support Engineer must be comfortable and confident working in a customer focused environment.
Essential skills;
- Demonstrable experience with LCM and DDP processes
- Previous experience of stakeholder/customer management
- Extensive experience of Support Solution implementation/mobilisation
- Substantial knowledge of the coordination of the ELC design review cycles
- Ability to support technical input to New Capability Bids and technical management reviews
Desirable;
- A good working knowledge of Aircraft Capability/Support Solutions
- Excellent communication and team working skills
- Substantial experience with Microsoft Office
For further information on this opportunity please contact Vicki Lee at (see below)
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Solution Support, Support Solution Integration Engineer, Aircraft Capability, Engineering Lifecycle, Lifecycle Management, LCM, Customer Support, Customer Management, DDP, Defect Detection Prevention, Technical Management Reviews, Support Solution Implementation, MS Office