Description
Harvey Nash's private sector client based in Greenock is looking for a Credit Controller to join them on an initial 6-month contract. You will be joining a team who would be responsible for making outbound calls are receiving inbound calls from customers regarding payment issues, you will also refer any issues raised by customers to the appropriate business areas within agreed SLA's.
Experience Required:
- A minimum of 12 months experience in financial environment and/or customer service focused organization.
- Experience of working in a Contact Centre environment.
- Ability to meet/exceed targets and manage multiple priorities.
- Proficient in Microsoft Office applications.
Essential Skills:
- Excellent attention to detail and a high level of accuracy.
- Strong interpersonal skills with good verbal and written communication to internal and external clients.
- Strong customer focus with ability to identify and solve problems.
- Ability to work under own initiative and proactive in recommending and implementing process improvements.
- Ability to organise, prioritise and manage workflow to meet individual and team requirements
- Ability to quickly identify customer needs and exercise judgment in a professional and confident manner.
Apply today using the link below, and contact Callum Lindsay at Harvey Nash on (see below) for more details.